Technician sign-in

Username Password Keep me signed in

Online customers

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Connect to a customer

Customer ID Password

Technicians

Technician	Role	Status	Last sign-in	Active sign-ins

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Add technician

Username

Used to sign in: lower-case letters, digits, dot, dash or underscore.

Password

At least 10 characters. They can change it later in Settings.

Administrator (can manage technicians)

Last sign-in

Active sign-ins

This is you. You can't disable, demote or sign out your own account here, so there is always at least one administrator. Change your password in Settings.

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Waiting for the customer's screen…

Drop to send to the customer

Files

Files you send are saved in the customer's Downloads\Prokyonz folder. Up to 1 GB each.

Settings

Your name, as customers see it

Shown to the customer when you ask to connect. Leave empty to use your username.

Password

Change password

Current password New password Confirm new password

At least 10 characters. Your other PCs and browsers are signed out; this one stays signed in.